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Terms of Service
for the use of
SFSA Flight Support

These terms and conditions apply from 1 May 2018
See also General information and advice regarding customer registration at SFSA Holding KB / SFSA Flight Support


On May 25, 2018, the new Data Protection Ordinance (GDPR), (EU) 2016/679, comes
into force throughout the EU andreplaces the Personal Information Act (PUL). 
The purpose of PUL has been to protect people from violating their personal integrity when processing their personal data.
GDPR further strengthens the rights of the individual by stricter requirements for companies such as
SFSA Holding KB / SFSA Flight Support processing personal data.
Prior to that change, we update our Terms of Service and our Privacy Policy.
Here we describe how and why we save your data.
For example, when we choose to subscribe to a newsletter, register as a customer in our customer register,
send an e-mail or choose to get information from us when you do your roadmap.

These terms and conditions apply between SFSA Holding KB / SFSA Flight Support and the person who has been granted the opportunity to register as a customer at SFSA Holding KB / SFSA Flight Support.
This agreement may and will be transferred to another company belonging to SFSA Holding KB or third party companies in the event of the sale of this business and information will not be disclosed personally but will be presented in this agreement text when this has been done.

SFSA Flight Support is SFSA Holding KB / SFSA Flight Support: s system messaging text, image, video, audio and data over the Internet, as well as for marketing and ordering goods and services.

This includes airport, aviation, meteorological, and other similar information as determined by the following; Luftfartsverket,Transportstyrelsen-Luftfart, SMHI, ICAO, IATA, EASA, EU, FAA, Eurocontrol, Met Office-UK, AVINOR, FINAVIA, Naviair-DK, Isavia, Deutsche Flugsicherung GmbH, SIA (SERVICE DE L'INFORMATION AERONAUTIQUE)-France, AUSTRO Control, ENAV (Italy), ATC the Netherlands, NATS UK, National Oceanic and Atmospheric Administration (NOAA)-USA.

- Username with password gives the Customer access to any customer benefits.
- The customer selects a unique username with password.
- User must not offend.
- SFSA Holding KB / SFSA Flight Support may deny a connection if there is a failure to meet the applicable requirements for connection.

3.1
As a registered customer, it means that Customer receives share of the customer benefits from SFSA Holding KB / SFSA Flight Support, which includes:
- access to airport information (database), existing free briefing service, etc.
- Access to future conferences, discussions and other interactive services.
- access to a customized customer page for all Customers, and
- Customer letter with information about SFSA Holding KB / SFSA Flight Support and its special offers based on notified service areas and requests.

3.2
SFSA Holding KB / SFSA Flight Support is entitled, for technical or operational reasons, temporarily to suspend the Customer from SFSA Holding KB / SFSA Flight Support for technical or legal reasons or for security reasons.

3.3
The Customer is responsible for all material that this submits to SFSA Holding KB / SFSA Flight Support, both text, images, video, audio and data as well as links to other websites within or outside SFSA Holding KB / SFSA Flight Support.

The Customer undertakes, in open discussions (News mm) on SFSA Holding KB / SFSA Flight Support, not to market their own or others' goods or services, comply with the provisions of the Act and SFSA Holding KB / SFSA Flight Support's Security and Ethics Rules .
(see General Information and Advice).

3.4
Contains the material that the Customer is responsible for data that violates law, invokes crimes, may be offensive to individuals, or may damage SFSA Holding KB / SFSA Flight Support's operations, SFSA Holding KB / SFSA Flight Support is entitled to remove and / or not forward the material.

3.5
The customer is fully responsible for the use of his username with password.
These may only be used by the Customer and shall be kept in a safe manner so that unauthorized persons may not be able to access them.
The Customer shall promptly notify SFSA Holding KB / SFSA Flight Support - Customer Service if the password has been lost or cleared, or there is suspicion that any unauthorized person has been granted such confidential information.
(see General Information and Advice).

4.1 SFSA Holding stores and processes automatic data processing data on customer registration and its customer benefits at www.Space2u.com.
Google.com manages Customer's use of SFSA Flight Support and its customer benefits.
The Customer agrees to such data processing and that SFSA may provide information in order to provide the services and offers that the Customer has ordered or reported its interest in under the terms of the GDPR.

4.2 SFSA Holding KB may (according to GDPR) disclose Customer's name, address, e-mail address, telephone number or other information if Customer has not notified that they are to be protected. Such notification must be by e-mail to SFSA Holding KB / SFSA Flight Support Customer Service (see General Information and Advice). SFSA Hoding and SFSA Flight Support confirm the notification (pursuant to Section 23 and Section 24 of the Personal Data Act and subsequently GDPR.) To the e-mail address which the Customer has last notified.
If the Customer has stated that the information may not be used for direct mail, the data may not be sold for such purposes.

4.3 SFSA Holding KB handles the organisation number of the organization or personal identification number other coordination number in accordance with the GDPR
See below
The motives are as follows:
The importance of a secure identification of a valid air certificate, license certificate or other similar.
The purpose of the processing is to provide the user with the opportunity to avail of future aviation services provided by one of the following organizations:
- LFV (Aviation Administration), the Swedish Transport Agency-Aviation, SMHI, Eurocontrol, EASA, EU, ICAO, IATA, FAA and other similar aviation organizations and aviation authorities.

5.1 Authorization to represent you as a customer at meetings and / or negotiation of fees, rules, permits etc. with airport owners such as Swedavia AB as well as representatives or owners of municipal and private airports in Sweden.

6.1
SFSA Holding KB / SFSA Flight Support or Customer is entitled to terminate customer registration for immediate termination if the other party violates any essential provision in the Customer Terms.

6.2
SFSA Holding KB / SFSA Flight Support has the right to completely or partially limit Customer Benefits to Customer or terminate Customer Registration for immediate termination if the Customer intentionally, repeatedly or flagrantly violates laws or security and ethics rules for SFSA Holding KB / SFSA Flight Support.

6.3
Customer Registration ceases without special notice if SFSA Holding KB / SFSA Flight Support terminates SFSA Holding KB and / or SFSA Flight Support for any reason here or for the right to or prevented using the SFSA Holding KB and / or SFSA Flight Support system or any support function as is important for maintenance or operation.

Customer registration is valid as of the date on which SFSA Holding KB / SFSA Flight Support approved Customer's application and until further notice. The Customer may terminate his customer registration at any time until the end of the calendar month following the month of termination (see General Information and Advice).

8.1 When the contents of those pages and information are published by third parties, SFSA Holding KB / SFSA Flight Support may not, under any circumstances and / or circumstances, be liable for, or provide compensation for, direct damage to the Customer as we always refer to current Notam and published information from this third party. Any errors in the information of third parties and any damages resulting from these are always made regarding liability and compensation claims to these third party information providers.

SFSA Holding KB / SFSA Flight Support communicates no information other than that coming from third parties.

Notices, restrictions, and advice may change at any time without any notice.
Therefore, do not attempt any air operation either in the national or international airspace without first understanding and understanding a complete pre-flight briefing.

8.2
SFSA Holding KB / SFSA Flight Support is also not liable for, or compensating for, damage caused by malfunction, delay, interruption or other technical circumstance as if the Customer makes use of its customer benefits. SFSA Holding KB / SFSA Flight Support is also not responsible for, or compensates for, damage due to loss or failure of material that the Customer saves within SFSA Holding KB / SFSA Flight Support or caused by unauthorized access, alter or destroy such material.

8.3
SFSA Holding KB ansvarar inte för eller ersätter skada beroende av omständighet utanför kontroll av SFSA Holding KB eller underleverantör till SFSA Holding KB, eller som SFSA Holding KB inte rimligen kunnat förväntas räkna med eller skäligen kunde undvikit eller övervunnit.

SFSA Holding KB is not responsible for, or compensating for, damage due to circumstances beyond the control of SFSA Holding KB or subcontractor to SFSA Holding KB, or as SFSA Holding KB could not reasonably be expected to expect or could reasonably be avoided or overcome.

8.4
The Customer is responsible for and shall provide compensation to SFSA Holding KB / SFSA Flight Support for Customer Damage by Customer breaching its obligations under these Customer Terms or SFSA Security and Ethics Rules. The Customer shall thus hold SFSA Holding KB harmless for claims from third parties and replace SFSA Holding KB's costs.

SFSA Holding KB is entitled, without the consent of the Customer, to transfer all or part of its rights and / or obligations under these terms and conditions to other companies.

These terms and conditions may be amended by SFSA Holding KB by notice to you as a customer via email or in any other similar manner.
Changes to Customer Terms must be notified no later than one month before date of change. If Customer does not accept change, then this right has the right to terminate the customer registration until the expiration date before the change begins to apply.
In case of no termination, the Customer is bound by the change. 

It is important that we know the address that applies to your customer registration.
Therefore, please report a new or changed address.
Of course, it's good to use the mailing address of the mail or better send e-mail to the SFSA Flight Support customer service and of course log in to your own account for change.

If you violate these rules, you can - in addition to shutdown from SFSA Holding KB / SFSA Flight Support without notice - become liable and Responsible.

These security and ethics rules apply to Customers at SFSA Holding KB / SFSA Flight Support and other users of SFSA Holding KB / SFSA Flight Support.
The rules also apply applicable regulatory parts to SFSA Holding KB / SFSA Flight Support Advertisers and Suppliers.

The rules apply regardless of how you access SFSA Holding KB / SFSA Flight Support ie. whether via broadband, WiFi, fixed connection or otherwise.

Information that you post on messages or posts in conferences, News and similar shall comply with the law, customary morality and the general ethics of the Internet (Netiquette).

You must therefore:
- not encourage crimes or disseminate someone else's call for crimes,
- not make or disseminate statements that discriminate or designate someone's race, skin color, sex, religion, ethnic group or sexual orientation,
- not spread pornographic images on children, gross pornographic images or images depicting gross violence, compulsion or cruelty,
- not make or disseminate statements that are offensive or defamatory,
- not spread spam, using phishing or making other similar criminal acts through our website(s) or email address system(s),
- not make or distribute marketing for your own or others' commercial activities.

Others' copyright shall be respected 
Therefore, always ask for permission if you want to copy or use computer programs, text, images, videos or sounds that someone else has created or holds the rights to and if it is not clear that they are free to use.
Do not use any other person's name or photograph / image without permission from this.

14. Who is responsible for SFSA and customer registration?
Responsible for SFSA Flight Support is SFSA Holding KB.
Your SFSA Flight Support customer registration agreement is conducted with the main company and the owner SFSA Holding KB

SFSA Flight Support Customer Service
You can contact SFSA Flight Support Customer Service by e-mail via e-mail form regarding:
- customer registration request,
- Request for Optional Services, or
- lost, cleared or suspected cleared password,

SFSA Flight Support Customer Service is
SFSA Holding KB
SFSA Flight Support
Box 29002
SE-100 52 Stockholm, SWEDEN

Email to SFSA Flight Support Customer Service is sent via a form that is accessed from the following link : Contact us >>>

SFSA Holding KB with its underlying service SFSA Flight Support, Swedish org. No. 969711-2705, with address Box 29002, 100 52 Stockholm, Sweden, is responsible for the company's processing of personal data.

Processor
Our company SFSA Holding KB's (with Swedish Corporate Identity Number 969711-2705) Processor is Space2u.com (with Swedish Corporate Identity Number 556598-8705) and this company is thus fully responsible for managing our database.
SFSA Holding KB (with Swedish Corporate Identity Number 969711-2705) does not own any printed data from this database.

This Privacy Policy applies to personal data about you as we collect, use and otherwise treat your relationship with us as a customer or potential customer, including when planning your flight with us.

Additional terms and conditions or policies may apply if you choose to take additional services from us


Last updated: May 17, 2018
© SFSA Holding KB (LP)

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Box 29002
SE-100 52 Stockholm, Sweden

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