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Terms of Service
for the use of
SFSA Flight Support

These terms and conditions apply from 1 May 2018
See also General information and advice regarding customer member registration at SFSA Holding KB / SFSA Flight Support


On May 25, 2018, the new Data Protection Ordinance (GDPR), (EU) 2016/679, comes
into force throughout the EU andreplaces the Personal Information Act (PUL). 
The purpose of PUL has been to protect people from violating their personal integrity when processing their personal data.
GDPR further strengthens the rights of the individual by stricter requirements for companies such as
SFSA Holding KB / SFSA Flight Support processing personal data.
Prior to that change, we update our Terms of Service and our Privacy Policy.
Here we describe how and why we save your data.
For example, when we choose to subscribe to a newsletter, register as a customer-member in our customer-member register,
send an e-mail or choose to get information from us when you do your roadmap.

These terms and conditions apply between SFSA Holding KB / SFSA Flight Support and the person who has been granted the opportunity to register as a customer member at SFSA Holding KB / SFSA Flight Support.
This agreement may and will be transferred to another company belonging to SFSA Holding KB or third party companies in the event of the sale of this business and information will not be disclosed personally but will be presented in this agreement text when this has been done.
These Terms are the entire agreement between you and us as to your access and use of our site and the SFSA Flight Support Services. The rights and remedies set out in these Terms are cumulative and without prejudice to any other accrued rights and remedies, whether under contract, law or otherwise. If any of these Terms are or become illegal or unenforceable under applicable law, that part that is illegal or unenforceable shall be deemed to be removed from these terms and conditions. The remaining Terms will remain in full force and effect. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. Save as set out in the indemnity, nothing in this agreement shall create any right for any third party pursuant to the Contracts (Rights of Third Parties) Act 1999. These Terms and your relationship with us is subject to and shall be construed in accordance with Swedish law. The courts of Sweden and EU shall have exclusive jurisdiction over any dispute that may arise under or in connected with these terms and conditions.

SFSA Flight Support is SFSA Holding KB / SFSA Flight Support: s system messaging text, image, video, audio and data over the Internet, as well as for marketing and ordering goods and services.

This includes airport, aviation, meteorological, and other similar information as determined by the following; Luftfartsverket,Transportstyrelsen-Luftfart, SMHI, ICAO, IATA, EASA, EU, FAA, Eurocontrol, Met Office-UK, AVINOR, FINAVIA, Naviair-DK, Isavia, Deutsche Flugsicherung GmbH, SIA (SERVICE DE L'INFORMATION AERONAUTIQUE)-France, AUSTRO Control, ENAV (Italy), ATC the Netherlands, NATS UK, National Oceanic and Atmospheric Administration (NOAA)-USA, Aviation clubs' websites with officially published information about contact persons, airport data, etc.
SFSA Holding KB / SFSA Flight Support does not guarantee the accuracy or timeliness of any information stated or published in the publications and takes no responsibility whatsoever for the content of external official information officially published from the above-mentioned organizations / companies.
Errors in the information from third parties and any damage as a result of these must always, with regard to liability and compensation claims, be made to these third party information providers.
See also section 8.1 below.

- Username with password gives the Customer member access to any customer member benefits.
- The customer member selects a unique username with password.
- User must not offend.
- SFSA Holding KB / SFSA Flight Support may deny a connection if there is a failure to meet the applicable requirements for connection.

When booking a flight, car rental or hotel room through these AD's, this process is completely beyond our control.
SFSA Holding KB (LP) / SFSA Flight Support is not responsible for the content or functionality of these sites and is not responsible for any damages caused by such content or functionality of those sites that are not operated or controlled by SFSA Holding KB (LP) / SFSA Flight support.).

Personal data comprises all information that directly or indirectly can be referred to a natural person who is alive, e.g. name, postal address, e-mail address and phone number.
A controller of personal data is the natural or legal person who processes personal data and who decides why and how such data shall be processed.

The responsibility lies entirely with the following affiliate companies we cooperate with providing all AD's on our website regarding personal data.
- The affiliate companies position under the GDPR is as Data Processor
- The advertisers responsibility under the GDPR is as Data Controller
The affiliate companies are the Data Processor of personal data provided by us through their websites.
The advertisers are the controllers of personal data provided to them by us through sub-sites of these companies and that are published and maintained by them or its subsidiaries unless otherwise indicated when such data is collected, or personal data that we are asked to provide them with in other situations if not otherwise is indicated.

By using our website you consent to our Privacy policy including third-party advertising companies serving ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. In order to do this, our advertising partners may place a cookie (a small text file) on your computer; or collect device id's or other device data and link you various devices to the same anonymous user profile using hashed (de-identified) user login id's. Please, read our Privacy policy for detailed information and for instructions to disable third-party advertising.
Cooperative affiliate companies are as follows:
1.) CJ Affiliate by Conversant/Conversant Europe Ltd.  | Bothestraße 13 | 81675 München | Germany.

2.) AWIN AB/AWIN AG | Eichhornstraße 3 | 10785 | Berlin | Deutschland/Germany

3.) Booking.com B.V  | Herengracht 597 | 1017 CE Amsterdam | Netherlands
Postadress: Postbus 1639 | 1000 BP Amsterdam | Netherlands

4.) Tradedoubler AB | Birger Jarlsgatan 57 A | 113 56 Stockholm | Sweden

5.) Performance Horizon Group Limited (Partnerize). |                
8 th Floor, West One, Forth Banks, Newcastle upon Tyne NE1 3PA | United Kingdom

6.) Rakuten Marketing Ltd. | 71 queen Victoria street 7th Floor Queen Victoria Street | London EC4V 4AY | United Kingdom

7.) Affiliate Future | John Carpenter House | 7 Carmelite Street | London, EC4Y 0BS | United Kingdom

8.) Webgains Ltd | Third Floor | 21 Farringdon Road | London, EC1M 3HA | United Kingdom


3.1
As a registered customer member, it means that Customer member receives share of the customer member benefits from SFSA Holding KB / SFSA Flight Support, which includes:
- access to airport information (database), existing free briefing service, etc.
- Access to future conferences, discussions and other interactive services.
- access to a customized customer member page for all Customer members, and
- Customer member letter with information about SFSA Holding KB / SFSA Flight Support and its special offers based on notified service areas and requests.

3.2
SFSA Holding KB / SFSA Flight Support is entitled, for technical or operational reasons, temporarily to suspend the Customer member from SFSA Holding KB / SFSA Flight Support for technical or legal reasons or for security reasons.

3.3
The Customer member is responsible for all material that this submits to SFSA Holding KB / SFSA Flight Support, both text, images, video, audio and data as well as links to other websites within or outside SFSA Holding KB / SFSA Flight Support.

The Customer member undertakes, in open discussions (News mm) on SFSA Holding KB / SFSA Flight Support, not to market their own or others' goods or services, comply with the provisions of the Act and SFSA Holding KB / SFSA Flight Support's Security and Ethics Rules .
(see General Information and Advice).

3.4
Contains the material that the Customer member is responsible for data that violates law, invokes crimes, may be offensive to individuals, or may damage SFSA Holding KB / SFSA Flight Support's operations, SFSA Holding KB / SFSA Flight Support is entitled to remove and / or not forward the material.

3.5
The customer member is fully responsible for the use of his username with password.
These may only be used by the Customer member and shall be kept in a safe manner so that unauthorized persons may not be able to access them.
The Customer member shall promptly notify SFSA Holding KB / SFSA Flight Support - Customer member Service if the password has been lost or cleared, or there is suspicion that any unauthorized person has been granted such confidential information.
(see General Information and Advice).

4.1 SFSA Holding stores and processes automatic data processing data on customer member registration and its customer member benefits at www.Space2u.com.
Google.com manages Customer member's use of SFSA Flight Support and its customer member benefits.
The Customer agrees to such data processing and that SFSA may provide information in order to provide the services and offers that the Customer member has ordered or reported its interest in under the terms of the GDPR.

4.2 SFSA Holding KB may (according to GDPR) disclose Customer member's name, address, e-mail address, telephone number or other information if Customer member has not notified that they are to be protected. Such notification must be by e-mail to SFSA Holding KB / SFSA Flight Support Customer Service (see General Information and Advice). SFSA Hoding and SFSA Flight Support confirm the notification (pursuant to Section 23 and Section 24 of the Personal Data Act and subsequently GDPR.) To the e-mail address which the Customer has last notified.
If the Customer member has stated that the information may not be used for direct mail, the data may not be sold for such purposes.

4.3 SFSA Holding KB handles the organisation number of the organization or personal identification number other coordination number in accordance with the GDPR
See below
The motives are as follows:
The importance of a secure identification of a valid air certificate, license certificate or other similar.
The purpose of the processing is to provide the user with the opportunity to avail of future aviation services provided by one of the following organizations:
- LFV (Aviation Administration), the Swedish Transport Agency-Aviation, SMHI, Eurocontrol, EASA, EU, ICAO, IATA, FAA and other similar aviation organizations and aviation authorities.

6.1 Hereby you give SFSA Holding KB (969711-2705) proxy/commission to represent you as a customer member of our company SFSA Holding KB incl. our services SFSA Flight Support-Svenskaflygplatser.com regarding the following:
1. to safeguard the interests of customer members in aviation policy, economic, operational and technical issues and to continuously convey information about these,
2. to monitor initiatives and actions by national and international authorities and organizations and work for them to be dealt with for the best of customer members,
3. to try to prevent, as far as possible, military or state / municipal subsidized aviation activities to compete on the commercial aviation market under other conditions,
4. to constantly promote the further development of the quality of customer member air operations,
5. to constitute a referral body,
6. to disseminate the importance of aviation activities for society and business
7. to act at meetings and / or negotiations with Transportstyrelsen/Swedish Transport Agency - Aviation Swedish Civil Aviation Authority - Swedish CAA or
other civil aviation authorities within EU, Norway and Switzerland regarding all kinds of fees/charges (including Air Traffic Control Charges), rules, permits, etc. with:
a). airport owners such as Swedavia AB,
b). all municipal and private airports in Sweden,
c.) ATM from like Luftfartsverket-LFV AB (Sweden), Aviation Capacity Resources AB-ACR, Skyguide S.A., etc.
Air Traffic Control Charges:
Air Traffic Control (ATC) Charges are levied on aircraft in order to cover the air navigation services provided by the
Air Navigation Service Providers (ANSP) over a portion of airspace, generally coincident with national boundaries.
In the presence of unfair practices:
- SFSA Holding KB coordinates efforts amongst customer member airlines/aircraft owners/operators in order to find solutions and
promote effective dialogue with the ANSP (ATM) including a so called Remote TWR services regardless of the operator of this particular
service like Luftfartsverket-LFV AB (Sweden), Aviation Capacity Resources AB-ACR, Skyguide S.A., etc.
SFSA Holding KB coordinates efforts amongst our customer member airlines/aircraft owners/operators in order to find solutions and
promote effective dialogue with the ANSP.
Authorization to represent you as a customer member at meetings and / or negotiation of fees, rules, permits etc.
with airport owners such as Swedavia AB as well as representatives or owners of municipal and private airports in Sweden.

7.1
SFSA Holding KB / SFSA Flight Support or Customer member is entitled to terminate customer member registration for immediate termination if the other party violates any essential provision in the Customer member Terms.

7.2
SFSA Holding KB / SFSA Flight Support has the right to completely or partially limit Customer member Benefits to Customer member or terminate Customer member Registration for immediate termination if the Customer member intentionally, repeatedly or flagrantly violates laws or security and ethics rules for SFSA Holding KB / SFSA Flight Support.

7.3
Customer member Registration ceases without special notice if SFSA Holding KB / SFSA Flight Support terminates SFSA Holding KB and / or SFSA Flight Support for any reason here or for the right to or prevented using the SFSA Holding KB and / or SFSA Flight Support system or any support function as is important for maintenance or operation.

Customer member registration is valid as of the date on which SFSA Holding KB / SFSA Flight Support approved Customer member's application and until further notice. The Customer member may terminate his customer member registration at any time until the end of the calendar month following the month of termination (see General Information and Advice).

8.1 When the contents of those pages and information are published by third parties, SFSA Holding KB / SFSA Flight Support may not, under any circumstances and / or circumstances, be liable for, or provide compensation for, direct damage to the Customer as we always refer to current Notam and published information from this third party. Any errors in the information of third parties and any damages resulting from these are always made regarding liability and compensation claims to these third party information providers.
YOU ACKNOWLEDGE THAT if you acquire or consent to the use of a Third-Party Product from the site, you may be required to enter into a binding agreement directly with the Supplier of that Third-Party Product governing your use of that Third-Party Product; consequently we will not be a party to the agreement between you and the Supplier with respect to that Third-Party Product. The Supplier of each Third-Party Product is solely responsible for that Third-Party Product, its content, availability, suitability, quality and service levels and any warranties to the extent that such warranties have not been disclaimed, and any claims that you or any other party may have relating to that Third-Party Product. SFSA Flight Support is responsible for providing maintenance and support services with respect to SFSA Flight Support Products only and as specified in these Terms. The Supplier of any Third-Party Product will be solely responsible for providing maintenance and support services with respect to that Third-Party Product, as specified in these Terms or the Supplier EULA, as the case may be.
SFSA Holding KB / SFSA Flight Support communicates no information other than that coming from third parties.

Notices, restrictions, and advice may change at any time without any notice.
Therefore, do not attempt any air operation either in the national or international airspace without first understanding and understanding a complete pre-flight briefing.

8.2
SFSA Holding KB / SFSA Flight Support is also not liable for, or compensating for, damage caused by malfunction, delay, interruption or other technical circumstance as if the Customer member makes use of its customer member benefits. SFSA Holding KB / SFSA Flight Support is also not responsible for, or compensates for, damage due to loss or failure of material that the Customer saves within SFSA Holding KB / SFSA Flight Support or caused by unauthorized access, alter or destroy such material.

8.3
SFSA Holding KB ansvarar inte för eller ersätter skada beroende av omständighet utanför kontroll av SFSA Holding KB eller underleverantör till SFSA Holding KB, eller som SFSA Holding KB inte rimligen kunnat förväntas räkna med eller skäligen kunde undvikit eller övervunnit.

SFSA Holding KB is not responsible for, or compensating for, damage due to circumstances beyond the control of SFSA Holding KB or subcontractor to SFSA Holding KB, or as SFSA Holding KB could not reasonably be expected to expect or could reasonably be avoided or overcome.

8.4
The Customer member is responsible for and shall provide compensation to SFSA Holding KB / SFSA Flight Support for Customer member Damage by Customer member breaching its obligations under these Customer member Terms or SFSA Security and Ethics Rules. The Customer member shall thus hold SFSA Holding KB harmless for claims from third parties and replace SFSA Holding KB's costs.

SFSA Holding KB is entitled, without the consent of the Customer member, to transfer all or part of its rights and / or obligations under these terms and conditions to other companies.

We may revise these terms from time to time in the following circumstances:
• changes in relevant laws and regulatory requirements
och
• to reflect the changing nature of the SFSA Flight Support Services.
If we do revise these Terms , we will give you at least one month’s written notice on our website of any changes to these Terms before they take effect.
Your continued use of the SFSA Flight Support-Services after any such changes will constitute acceptance of the changes.
If you do not approve the changes, you must immediately cancel your subscription to the SFSA Flight Support Services.

It is important that we know the address that applies to your customer member registration.
Therefore, please report a new or changed address.
Of course, it's good to use the mailing address of the mail or better send e-mail to the SFSA Flight Support customer member service and of course log in to your own account for change.

If you violate these rules, you can - in addition to shutdown from SFSA Holding KB / SFSA Flight Support without notice - become liable and Responsible.

These security and ethics rules apply to Customer members at SFSA Holding KB / SFSA Flight Support and other users of SFSA Holding KB / SFSA Flight Support.
The rules also apply applicable regulatory parts to SFSA Holding KB / SFSA Flight Support Advertisers and Suppliers.

The rules apply regardless of how you access SFSA Holding KB / SFSA Flight Support ie. whether via broadband, WiFi, fixed connection or otherwise.

Information that you post on messages or posts in conferences, News and similar shall comply with the law, customary morality and the general ethics of the Internet (Netiquette).

You must therefore:
- not encourage crimes or disseminate someone else's call for crimes,
- not make or disseminate statements that discriminate or designate someone's race, skin color, sex, religion, ethnic group or sexual orientation,
- not spread pornographic images on children, gross pornographic images or images depicting gross violence, compulsion or cruelty,
- not make or disseminate statements that are offensive or defamatory,
- not spread spam, using phishing or making other similar criminal acts through our website(s) or email address system(s),
- not make or distribute marketing for your own or others' commercial activities.

Others' copyright shall be respected 
Therefore, always ask for permission if you want to copy or use computer programs, text, images, videos or sounds that someone else has created or holds the rights to and if it is not clear that they are free to use.
Do not use any other person's name or photograph / image without permission from this.

14. Who is responsible for SFSA and customer member registration?
Responsible for SFSA Flight Support is SFSA Holding KB.
Your SFSA Flight Support customer member registration agreement is conducted with the main company and the owner SFSA Holding KB

SFSA Flight Support Customer member Service
You can contact SFSA Flight Support Customer member Service by e-mail via e-mail form regarding:
- customer member registration request,
- Request for Optional Services, or
- lost, cleared or suspected cleared password,

SFSA Flight Support Customer member Service is
SFSA Holding KB
SFSA Flight Support
Box 29002
SE-100 52 Stockholm, SWEDEN

Email to SFSA Flight Support Customer member Service is sent via a form that is accessed from the following link : Contact us >>>

SFSA Holding KB with its underlying service SFSA Flight Support, Swedish org. No. 969711-2705, with address Box 29002, 100 52 Stockholm, Sweden, is responsible for the company's processing of personal data.

Processor
Our company SFSA Holding KB's (with Swedish Corporate Identity Number 969711-2705) Processor is Space2u.com (with Swedish Corporate Identity Number 556598-8705) and this company is thus fully responsible for managing our database.
SFSA Holding KB (with Swedish Corporate Identity Number 969711-2705) does not own any printed data from this database.

This Privacy Policy applies to personal data about you as we collect, use and otherwise treat your relationship with us as a customer member or potential customer member, including when planning your flight with us.

Additional terms and conditions or policies may apply if you choose to take additional services from us


Last updated: May 17, 2018
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